Shipping & Refund Policy

Shipping

The SAA can only ship to North, Central and South America.

Items are shipped via USPS Media Mail or International First Class Mail. Shipping rates start at $4 for the United States, $11 for Canada and $17 for the rest of the world. If you need your items faster, please order by phone at 1-888-378-9854 for expedited shipping.

USA

1-7 pounds: $8
7-15 pounds: $13
15-19 pounds: $16
Over 19 pounds: call the office

Canada

1 pound: $17
2 pounds: $23
2-3.5 pounds: $35
3.5-8.5 pounds: $52
8.5-19.5 pounds: $68
Over 19.5 pounds: call the office

Other countries (in the SAA region ONLY)

1 pound: $22
2 pounds: $33
2-3.5 pounds: $49
3.5-8.5 pounds: $75
8.5-19.5 pounds: $98
Over 19.5 pounds: call the office

Refund Policy

Items are non-refundable. If defective or damaged, they must be returned within 30 days of purchase for the same title replacement. Defective or damaged items should be returned via a trackable shipping method (UPS, Fedex, USPS Certified Mail) with a brief explanation. The SAA will refund the cost of shipping for the damaged or defective items. Please include a receipt of the shipping charge with the returned item.